At Beauty Essence Glow, your satisfaction is important to us. Due to the nature of our beauty and personal care products, we maintain a strict but fair return and refund policy to ensure product quality and hygiene.
Returns
We accept returns only if:
The item received is damaged or defective
You received the wrong product
To request a return, you must contact us at [email protected] within 3 days of receiving your order. Please include your order number, a description of the issue, and clear photos of the product.
Returned items must:
Be unused and in their original packaging
Be returned with all components (if applicable)
Refunds
We do not offer cash refunds.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on:
Opened or used products
Items requested for return after 3 days of delivery
Cancellations
Once your order has been confirmed and dispatched, it cannot be canceled. If you need to make changes, contact us as soon as possible at [email protected].
Contact Us
For any questions or concerns about returns or refunds, please reach out to:
Beauty Essence Glow
Email: [email protected]
